Find the Right Support Product

Browse 10 ERP support products for Oracle NetSuite and Microsoft Dynamics 365. Buy instantly, get help fast.

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10 products found

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BRONZEBoth ERP

Bronze Support Plan

Essential ERP support for small teams

48h response SLA
  • 2 support tickets per month
  • 48-hour first response SLA
  • Email support channel
  • +3 more included
$199/mo
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SILVERBoth ERP

Silver Support Plan

Priority support with a named consultant

24h response SLA
  • 5 support tickets per month
  • 24-hour first response SLA
  • Email + live chat support
  • +4 more included
$499/mo
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Most popular
🛡️
GOLDBoth ERP

Gold Support Plan

Unlimited support with fast 4-hour response

4h response SLA
  • Unlimited support tickets
  • 4-hour first response SLA
  • Email + live chat + phone support
  • +5 more included
$999/mo
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PLATINUMBoth ERP

Platinum Support Plan

24×7 enterprise ERP support with 1-hour SLA

1h response SLA
  • Unlimited support tickets
  • 1-hour first response SLA
  • All channels including WhatsApp
  • +6 more included
$2,499/mo
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Both ERP

Break-Fix Support Ticket

One-time expert help for a specific issue

24h response SLA
  • Single issue resolution
  • 24-hour response guarantee
  • Certified NetSuite or D365 consultant
  • +2 more included
$149 one-time
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📊
Both ERP

Custom Report Build

Saved searches, dashboards & KPI reports

24h response SLA
  • One custom report or saved search
  • Delivered within 5 business days
  • PDF documentation included
  • +2 more included
$299 one-time
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🎓
Both ERP

ERP Training Session (1 Hour)

Live 1-on-1 expert training for your team

48h response SLA
  • 1-hour live session via Zoom/Teams
  • Choose any module or topic
  • Session recording provided
  • +2 more included
$99 one-time
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🩺
Both ERP

ERP Health Audit

Full review of your ERP configuration & performance

48h response SLA
  • Full configuration review
  • Performance & speed assessment
  • User access & security audit
  • +3 more included
$499 one-time
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💳
Both ERP

10-Hour Credit Pack

Flexible consulting hours — use any time

  • 10 prepaid consulting hours
  • Use across any service type
  • Hours never expire
  • +3 more included
$890 pack
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🔧
Both ERP

HR & Payroll GCC Setup

GCC-compliant payroll configured in your ERP

48h response SLA
  • WPS (Wage Protection System) configuration
  • Gratuity calculation setup
  • Annual leave & absence management
  • +4 more included
$799 one-time
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