Support Plans·NetSuite & Dynamics 365GOLD SLA

Gold Support Plan

Unlimited support with fast 4-hour response

4-hour first response SLA guaranteed

The most popular plan for mid-sized businesses. Get unlimited tickets, a dedicated consultant, phone support, and proactive monitoring of your ERP environment.

What's included

Unlimited support tickets

4-hour first response SLA

Email + live chat + phone support

Dedicated senior consultant

16×5 coverage

Monthly ERP health report

Proactive system monitoring

2 training hours per month included

SLA Guarantee

We guarantee a first response within 4 hours. If we miss this SLA, you receive a prorated refund for that period — no questions asked.

$999/month

Billed monthly · Cancel anytime

Response SLA4h guaranteed

PlatformBoth

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30-day money-back guarantee

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