Support Plans·NetSuite & Dynamics 365PLATINUM SLA

Platinum Support Plan

24×7 enterprise ERP support with 1-hour SLA

1-hour first response SLA guaranteed

The ultimate support plan for businesses where ERP downtime is not an option. Round-the-clock coverage, 1-hour response, AI monitoring, and a dedicated senior consultant.

What's included

Unlimited support tickets

1-hour first response SLA

All channels including WhatsApp

Senior dedicated consultant

24×7×365 coverage

Weekly ERP health report

AI-powered ERP monitoring

5 training hours per month included

Quarterly executive review call

SLA Guarantee

We guarantee a first response within 1 hours. If we miss this SLA, you receive a prorated refund for that period — no questions asked.

$2,499/month

Billed monthly · Cancel anytime

Response SLA1h guaranteed

PlatformBoth

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30-day money-back guarantee

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