Support Plans·NetSuite & Dynamics 365SILVER SLA

Silver Support Plan

Priority support with a named consultant

24-hour first response SLA guaranteed

Get a named ERP consultant who knows your setup, with live chat support and extended coverage hours. Perfect for growing businesses running critical ERP operations.

What's included

5 support tickets per month

24-hour first response SLA

Email + live chat support

Named ERP consultant assigned

Extended hours (7am–10pm GST)

Quarterly ERP health check

Customer portal access

SLA Guarantee

We guarantee a first response within 24 hours. If we miss this SLA, you receive a prorated refund for that period — no questions asked.

$499/month

Billed monthly · Cancel anytime

Response SLA24h guaranteed

PlatformBoth

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Secure checkout via Stripe

Instant confirmation email

30-day money-back guarantee

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